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Shipping & Returns

Shipping Information

Our shipping rates are as follows:

Brunsdon pumps CURRENTLY HAVE A FLAT $14-30 DELIVERY CHARGE OR LESS.

We send your orders with responsible couriers and Australia Post. As pumps vary in size and weight and Australia is a huge delivery area, we include free delivery for some pumps, have a small fee for many others and, in the case of large bulky products like hose and pump covers, we need to add a bit more freight. If your order contains bulky goods, we will contact you before dispatch. We can arrange delivery to practically any location in Australia.

All orders are shipped within 3 working days. If you have not received an order within 10 days, please notify us by email at: qoat@brunsdonpumps.com.au

Refund and Returns

Your satisfaction is our first priority at Brunsdon Pumps. If your item is faulty upon receipt or is not as described, we will gladly exchange the item or refund your credit card. All returns are subject to us receiving the item back within 7 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.

Returns Process

To return an item, please send it to:

280 Settlement road Thomastown VIC 3074

And also include the following information: